![]() 12/22/2014 at 07:58 • Filed to: None | ![]() | ![]() |
This is just some of what I've dealt with at my former place of employment. Hope you guys enjoy.
Apparently this customer thought she was Ken Block:
This is something I found in the backseat...
of this Civic hybrid:
This customer was complaining of a vibration at "highway speeds":
Salesmen: because no one said you had to have a proper understanding of the English language to sell a car...
...or how to use hand tools...
To put this into some context, our advisors were instructed to type EXACTLY what the customers told them. Their real job is to interpret what the customers say in a way that helps our diagnosis/repair of their vehicle:
I like when customers leave a list of what they want done, but I'm not sure how to Rrowtade the tires.:
4 spark plugs on a V6?:
This is how I found the offending wiper when I got to the car.
Never had a customer complain of this before:
Again, EXACTLY what the customers say:
Apparently the customer couldn't see the button that says "MPH/KPH" on the dash.
You don't say:
In case it's too faint, this one says "Driver side door lock makes a sound sometimes when unlocking"
I don't think you can inspect a RI car in MA
A little fun with a BMW M6 that came in.
Apparently this is the first time the customer has ever worn polarized glasses:
I think this advisor was venting a little:
Awkward wording:
And finally, I have a 3 page email from this customer explaining this story. Tl;dr version is he researches bats, and when his car is running it makes a noise that messes with his sonar equipment.:
Hope you guys had a laugh or two.
![]() 12/22/2014 at 08:07 |
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Mother of god. This is pure gold.
![]() 12/22/2014 at 08:36 |
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Is this Jake, Pilot of the Murdersofa's mom?
![]() 12/22/2014 at 08:36 |
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Laugh all you want, but I think that it's cute that they got their two-three year old child to write this for them. :)
![]() 12/22/2014 at 08:59 |
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Maybe they are moving.
![]() 12/22/2014 at 08:59 |
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YES!
![]() 12/22/2014 at 09:01 |
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Hey my writing looks like that, although most people say my printing is reminiscent of a kindergarteners so more like a 4 year old. My spelling is somewhat better however.
![]() 12/22/2014 at 09:09 |
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I would frame this, really. There's ordinary stupidity, but then there's absolute mountain-of-wat stuff like this that only comes along once in a lifetime.
![]() 12/22/2014 at 09:27 |
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Someone has their priorities right! Ha!
![]() 12/22/2014 at 09:28 |
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This guy gets it.
![]() 12/22/2014 at 09:35 |
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That's a massive 4-banger.
![]() 12/22/2014 at 09:41 |
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Actually looks like a list of items performed and the mileage it was performed at. GG.
![]() 12/22/2014 at 09:43 |
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Considering the rep can't spell idling perhaps he forgot to enter 'rough' in that sentence?
![]() 12/22/2014 at 10:24 |
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Nope. still had RI plates on it.
![]() 12/22/2014 at 10:29 |
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You would think spell check wouldn't be that hard to use considering this was typed on a computer that's less than 25 years old.
![]() 12/22/2014 at 10:32 |
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One of my many pet hates is people (apparently) randomly using upper and lower case when writing.
I know you guys and gals across the pond spell words with a 'Z' instead of a 'S' (you even pronounce the 'Z' differently, 'zee' instead of 'zed'), words without 'U' in them (flavour, colour, etc...) but I can't get used to seeing 'tyres' spelt as 'tires', I've tried, I've really tried, I guess I'll just have to keep trying.
![]() 12/22/2014 at 10:41 |
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Actually Canada uses British English for words like colour and flavour. We do spell center centre though. Because french! However tires are tires and the bonnet is called a hood.
![]() 12/22/2014 at 11:09 |
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Ok. But maybe they were trying to get the inspection so they could get the plates. That's what you have to do here.
![]() 12/22/2014 at 11:22 |
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Sorry fella, didn't realise you were Canadian, my bad. Ye', I'm not a big fan of 'center', 'hood' or 'trunk' for that matter. When I see the word 'tire', I think why is it tired, did it have a long day at work, did it not sleep well the night before, etc...
![]() 12/22/2014 at 11:26 |
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In MA, the law is the car has tob e registered, insured, and have the plates on it before the inspection.
![]() 12/22/2014 at 11:29 |
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And thus mysteries are revealed unto me.
![]() 12/22/2014 at 11:30 |
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It is. He showed the advisor his list to prove to him his service history. Still trying to figure out how to Rrowtade tires and what an Ail fitter is.
![]() 12/22/2014 at 11:30 |
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You know what they svend.....Man who run in front of car get tired, man who run behind car get exhausted!!
![]() 12/22/2014 at 11:36 |
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Yeah, we as a state have an archaic and confusing inspection process. We aren't allowed to put a car on a lift or remove tires. We have to jack it up and do the undercar inspection on the ground. Also, as long as the brake pads aren't metal-to-metal, if the car stops in a given distance, it passes. If you have questions, and call the helpline number they give you, 90% of the time, your answer will be "use your best judgement," and if you do use your best judgement while one of their inspectors come down to make sure you're doing your job correctly and they deem your judgement not fitting with their rules and regulations that only they have access to, they can revoke your license, and fine you up to $25,000 depending on the infraction. If it wasn't mandated by where I work, I'd refuse to get my license renewed.
![]() 12/22/2014 at 15:30 |
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Doh! Lol.
![]() 12/22/2014 at 15:42 |
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wow. That's ridiculous. What good purpose does it serve to prevent you from taking off the wheels?
![]() 12/22/2014 at 15:53 |
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![]() 12/22/2014 at 16:13 |
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Exactly. They'll be up your ass sideways if too much reflective material is missing from the license plate, but god forbid you take a wheel off.
![]() 12/27/2014 at 10:19 |
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I blame the DMS. Google would be rolling in the dough if they made their own version of ADP, R&R, whatever, and charge dealers what the others do for the software..... then they could include all the fancy Google things like SPELL CHECK and make everyone's job at the dealer easier.
![]() 03/04/2015 at 13:02 |
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I thought my 2.5 h4 was beefy. Little did I know Honda makes big block petrol 4 bangers
![]() 03/04/2015 at 13:31 |
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It's like our boat! It's a 3L I4 (Mercruiser 135hp)
![]() 03/04/2015 at 13:39 |
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YEAH BUCKET!
:)
![]() 03/04/2015 at 14:05 |
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Gotta make sure the Ail is fitter'ed
Car would fall apart with out fitter ail
![]() 03/04/2015 at 14:16 |
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then you guys ruin it all by writing "cheques"
![]() 03/04/2015 at 14:23 |
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That's a big-ass 4 cylinder.
![]() 03/04/2015 at 14:26 |
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me too. In high school I'd always do well on the timed writing exams, but my teahers always told me to try and write neater, since it was barely legible.
![]() 03/04/2015 at 14:29 |
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That it is. Seems to be for the increased torque requirements, and it does that job very well.
![]() 03/04/2015 at 14:32 |
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These are gold, you could run a whole website off these.
![]() 03/04/2015 at 14:38 |
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Honestly, I've thought of it. I posted them to my Facebook first, and people loved them there. I'd be afraid of legal ramifications though. I'm not making any money off of these, so it's all good.
![]() 03/04/2015 at 14:42 |
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I'd love that in my Civic.
![]() 03/04/2015 at 14:43 |
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PDI's?
![]() 03/04/2015 at 14:45 |
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Yeah, I drive a Hi Lux 3.0 l turbodiesel, 4 cyl, but diesels have no spark plugs!
![]() 03/04/2015 at 14:46 |
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Pre Delivery Inspection. Basically, you inspect the brand new cars after they come off the trailer to make sure everything works properly, there's no damage in transit, etc.
![]() 03/04/2015 at 14:46 |
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WAt
![]() 03/04/2015 at 14:47 |
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Nothing says quality child care like ruptured ear drums.
![]() 03/04/2015 at 15:53 |
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I'd imagine it'd be all above board as long as they are kept anonymised
![]() 03/04/2015 at 16:33 |
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Maybe, but I've got some very petty former co-workers, so I'd rather not bring too much attention to it.
![]() 03/05/2015 at 09:25 |
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Civic? Speakers in the back seat? Is this me?
![]() 03/05/2015 at 12:58 |
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I once had a whole page of a uni exam crossed out. On it was written in red pen "illegible". lol.